Terms & Conditions

1. Introduction

The following terms and conditions outline the rules and regulations for using our website and the services available through it.

By accessing or using our website, you accept these terms in full. If you do not agree with any part of these terms, you should not use the website.

When you engage with any of our online services — including making appointment bookings or accessing patient information — you will be required to explicitly agree to these terms and conditions.

Our website utilises cookies to enhance user experience. By continuing to use our website or by agreeing to these terms, you consent to our use of cookies as described in our cookies policy.

2. Copyright and Intellectual Property Rights

© Copyright – The Look Orthodontists. All rights reserved.

Unless stated otherwise in these terms, all content, materials, and intellectual property on this website are owned and controlled by The Look Orthodontists and/or our licensors.

This includes but is not limited to the design, layout, text, images, graphics, videos, and all downloadable materials. These rights are fully protected under applicable intellectual property laws.
No part of this website may be reproduced, stored, or transmitted in any form without prior written permission from us.

3. Permitted Use of the Website

You are permitted to:

• Browse and view pages from our website using a web browser;
   
• Temporarily store pages for caching in a web browser;
   
• Print pages from the website for personal reference;
   
• Stream any available audio or video content; and
   
• Make use of website services through standard web browsers, provided you comply with these terms and conditions.

You are prohibited from:

• Downloading or permanently storing any material from our website unless explicitly authorised;
   
• Using the website or its contents for any purpose other than personal healthcare-related use;
   
• Altering or editing any content on the site;
   
• Republishing, selling, renting, sublicensing, or redistributing any website content without written consent;
   
• Displaying website material in public settings;
   
• Using any part of the website for commercial gain; or
   
• Attempting to bypass any access restrictions imposed on the website or its sections.

We reserve the right to limit or restrict access to parts or all of our website at our discretion. You are prohibited from attempting to circumvent such restrictions through any technical means.

4. Acceptable Use

You agree to use our website only for lawful purposes and in a manner that does not cause harm to the site, its functionality, or accessibility. You must not:

• Engage in activities that may damage, impair, or disable any part of the website;
• Use the site for any illegal, fraudulent, harmful, or malicious purposes;
• Introduce or transmit any malware, viruses, spyware, trojans, worms, keyloggers, or other harmful software through the website;
• Use automated tools (such as bots, scrapers, data miners) to collect or harvest data from the website without our written permission;
• Use any information from the website for unauthorised direct marketing purposes, unless in full compliance with applicable laws, including the Spam Act 2003 (Cth).

You are responsible for ensuring that all information you provide to us through the website is accurate, current, complete, and truthful.

5. Disclaimer of Warranties

While we strive to ensure that the information provided on our website is accurate and up to date, we make no guarantees regarding:

• The accuracy or completeness of the content;
   
• Whether the website or any services will be available at all times or without interruption;
   
• Whether the content is free of errors or omissions.

To the fullest extent allowed by Australian law, we disclaim any warranties, express or implied, related to your use of the website. This does not affect your statutory rights under Australian Consumer Law or the Privacy Act 1988 (Cth).

6. Limitation of Liability

Nothing in these terms and conditions will:

• Limit or exclude our liability for death or personal injury caused by negligence;
   
• Limit or exclude our liability for fraud or fraudulent misrepresentation;
   
• Limit any liability that cannot be limited under applicable law; or
   
• Exclude any liability that cannot be excluded under applicable law.

Subject to the above:

• We are not liable for losses or damages that arise from your use of the website or its services — including indirect, consequential, or special damages, loss of profits, data, goodwill, or opportunities;
   
• We are not liable for events beyond our reasonable control;
• We are not responsible for any loss of data or corruption of data while using the website;
• If the website is offered free of charge, we assume no liability for loss or damage of any kind related to its use.

You acknowledge that we are a limited liability entity and agree not to pursue any personal claims against our officers, employees, or representatives.

7. Breaches of Terms

If we believe that you have violated any part of these terms, we reserve the right to take one or more of the following actions:

• Issue formal warnings;
   
• Temporarily suspend your access to our website;
   
• Permanently block your access;
   
• Block access to the website from IP addresses associated with your activity;
   
• Contact your internet service provider regarding any misconduct;
   
• Pursue legal action where applicable; and/or
   
• Remove or deactivate any user account you may hold with us.

You may not attempt to circumvent any suspension, blocking, or access restrictions we impose.

8. Changes to These Terms

We may revise these terms and conditions at any time. Updated versions will be published on our website. Your continued use of the site following any updates constitutes your acceptance of the revised terms.

9. Assignment

We may assign or transfer our rights and obligations under these terms without requiring your consent.
You may not transfer your rights or obligations without prior written approval from us.

10. Severability

If any part of these terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will remain fully in effect.

If an unlawful part could become valid by removal of some wording, that portion shall be modified accordingly to make it valid.

11. Third-Party Rights

These terms benefit only The Look Orthodontists and our patients. No third party has any rights to enforce or rely upon these terms.

12. Entire Agreement

These terms, combined with our Privacy Policy and Cookies Policy, represent the entire agreement between you and The Look Orthodontists regarding your use of the website and supersede any prior agreements.

13. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of Australia.

Any disputes arising in connection with these terms shall be subject to the non-exclusive jurisdiction of Australian courts.

14. Our Contact Details

This website is owned and operated by:

The Look Orthodontists
Email: info@thelookortho.com